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Check Air-Ticket Status / Online Enquiry

The Customer can check the status of air-ticket.
Check the Ticket Terms and Conditions (Rebook and Refund Conditions) / Check name change / Update travel document information / Add Frequent Flyer membership number.
New Online Enquiry Function

The customer can use the online enquiry function to submit your request.

  • Check the Ticket Terms and Conditions (Rebook and Refund Conditions)
  • Check name change
  • Update travel document information
  • Add Frequent Flyer membership number

Our customer service team will reply by email as soon as possible within office hours, thank you!
Office Hours: 09:00 - 18:00 (Mon-Fri):00
11:00 - 18:00 (Sat, Sun & Public Holidays)