Check Air-Ticket Status / Online Enquiry
The Customer can check the status of air-ticket.
Check the Ticket Terms and Conditions (Rebook and Refund Conditions) / Check name change / Update travel document information / Add Frequent Flyer membership number.
New Online Enquiry Function
The customer can use the online enquiry function to submit your request.
Check the Ticket Terms and Conditions (Rebook and Refund Conditions)
Check name change
Update travel document information
Add Frequent Flyer membership number
Our customer service team will reply by email as soon as possible within office hours, thank you!
Office Hours: 09:00 - 18:00 (Mon-Fri):00
11:00 - 18:00 (Sat, Sun & Public Holidays)