Privacy policy

  • This Website is owned and operated by Travelliker (hereinafter referred to as " Travelliker” "we," "us," or "our").
  • Our privacy policy underscores an ongoing commitment to protecting all Personal Identifying Information including personal information as well as information pertaining to your identity that you provide us. Personal Identifying Information includes your name, date of birth, address, email address, phone number(s), fax and credit card information. When users submit corporate account enquiry, we collect company name, address, nature of business, position, contacts, phone number and related spending information for purpose. We want visitors to our Website to feel not only comfortable and confident but also secure when planning and purchasing travel and accommodation. To protect your Personal Identifying Information, our Website deploys some of the latest security technology. High-security firewalls and a secure server that sends and receives encrypted data provide among the highest levels of protection available. However, you should be aware that no data transmission over the Internet or information storage technology can be guaranteed to be 100 percent secure. Although not all of the pages that collect Personal Identifying Information are completely protected, all pages which collect credit card information including card number, card type, cardholder name and expiration date are secured to industry standards.
  • We believe you should understand our information privacy policies prior to providing us with your personal data, and that any visitor to our Web site should have control over the collection of any and all of his or her Personal Identifying Information. Online purchases involve trust, and we place the highest priority on security and protecting any Personal Identifying Information that you provide us. However, this policy does not apply to companies that Travelliker does not own or control, or to people or entities Travelliker does not employ or manage.
  • Personal Identifying Information is only collected by Travelliker when you voluntarily and specifically provide it. Personal Identifying Information must be submitted to fulfill various requests, purchasing, reservation enquiry, complete a profile, participate in a survey, enter a contest or sweepstakes, or to contact us about services. Our website is intended for use by persons 18 years of age or older.
  • To purchase travel services, Travelliker requires you to submit your full name (as well as the full names of others accompanying you), residential address, e-mail address, phone number(s) and credit card information including card number, card type, cardholder name and expiration date. You should obtain consent of other individuals who may accompany you prior to providing their names, as they may be unable to view or change any information that you provide on their behalf. For specified travel purchases, we may also collect the name of the airline you will use, and flight number(s). When you purchase travel with us, you will receive confirmation of your travel itinerary via e-mail.
  • Occasionally, we may offer users to our website an opportunity to enter a contest or sweepstakes. Information collected upon entering may include your full name, e-mail address, phone number and residential address.
  • Additional information is collected automatically every time you visit our Website, including computer information, Web browser information and "tracking cookies".
  • Information collected is used for a number of purposes, including purchasing travel, contacting us, notifying you in the event of any itinerary changes, providing travel documents, participating in a survey, entering a contest or sweepstakes , sending promotional materials and improving your overall experience when visiting our website as well as for our own internal purposes.
  • Information collected when you complete a travel reservation is used to confirm and process that reservation, bill your credit card and deliver your travel documents, either via mail or electronically.
  • From time to time, modifications may be made to your travel itinerary because of unforeseen schedule changes, hotel renovations and business conditions. When such modifications are made, you may be notified by postal mail and/or e-mail to help you make alternative arrangements if necessary.
  • On occasion you may be invited to subscribe to e-mail newsletters that contain details on special promotions, travel tips, and general information on the destinations we serve. You are under no obligation to subscribe to any e-mail newsletters, or respond to any offers included in the e-mail newsletters, and you may choose to unsubscribe by following the “unsubscribe” instructions on any e-mail newsletter that you receive. Some of your Personal Identifying Information, including your first name, last name and e-mail address, is collected when you subscribe to an e-mail newsletter.
  • We will use your e-mail address and/or telephone number to respond to you when you contact us regarding technical support, changes, documents, brochures, or refunds, or when you simply provide suggestions to us.
  • Certain types of information are collected based on your navigation of our website in order to better understand and more effectively serve our customers. This collected data enables us to modify the site for better navigation and develop feature programs and content that will be of interest to website visitors. But Personal Identifying Information is never collected unless you voluntarily and specifically provide it.
  • To process and provide the services you request, we sometimes share your Personal Identifying Information with authorised partners - including airlines, hotels, rental car companies and optional activity operators - and service providers that provide specified assistance or functions on our behalf. These partners and service providers would require information about your profile, as well as your credit card information, to process and confirm your travel reservation. We only offer travel products from reputable hotel, airline, rental car and other travel suppliers, and we strongly discourage partners from disclosing and/or utilising your information without your permission. You are encouraged to review the privacy policies of any travel suppliers whose products you consider purchasing through our website.
  • From time to time, we may utilise a reputable third party to facilitate the delivery of various programmes and execution of activities, including e-mail newsletters, surveys, promotion and sweepstakes offers. We do not sell or rent Personal Identifying Information to any third-party company, and upon delivery of any programmes and execution of activities involving third-party companies, all information is returned to us.
  • We have partnered with reputable third-party websites to offer you additional travel services. To process and confirm your travel reservations, our trusted third-party partners may also collect your Personal Identifying Information, including your name, residential address, e-mail address, phone number and credit card information. Third party websites may not operate under the terms and conditions of our privacy policy, and we encourage you to review the privacy policies of third-party partner websites whose products you may consider purchasing.
  • When required by law, we may disclose information we have collected from customers when they purchased travel products or services. In certain cases involving fraud, we may also disclose information against someone who poses a threat to our interests or whose activities could bring harm to others. Additionally, it may become necessary to provide customer information to credit card companies, for the purpose of resolving disputes that arise in the normal course of business.
  • We reserve the right to modify or amend our Privacy Policy at any time, for any reason. Any major changes to the Privacy Policy will be made and posted on the website prior to implementation of the change.
  • If you have questions about our Privacy Statement, please send us an e-mail.
  • These terms and conditions form a contract between you and Travelliker, which is governed by the law of the Hong Kong Special Administrative Region You agree that any disputes will be dealt with according to the provisions of the aforementioned law within Hong Kong courts.
  • Under the Hong Kong privacy protection policy, you can request to check whether we have stored your personal data; obtain a copy of the personal data that has been stored by us; request us to change inaccurate personal data; and change or delete the company's holdings at any time.
  • If you want to obtain a copy of your personal data, or if you believe that the personal data we have collected or managed about you is incorrect, or you believe that the personal data we hold is used outside of the scope of use disclosed above or fraudulently or illegally, or means to obtain or provide to a third party without your prior consent, or if you think it is necessary to access, correct or delete personal data, or obtain information about our personal data policies, practices and types, please request us in writing and mail it to the following address:
  • Limited
    Room 12, 15th Floor, Wing Fung Industrial Building, 40-50 Sha Tsui Road, Tsuen Wan, New Territories, Hong Kong
    Customer Service
  • We may charge a reasonable fee for processing the requested data.
  • After we accept the authenticity and validity of the personal data access request, we will try our best to comply with your request, and within the time limit specified in the Personal Data (Privacy) Ordinance, Chapter 486 of the Laws of Hong Kong. We will give you a reply after we receive your request within 40 days after the personal information access request.
  • And before we consider whether to change your personal information according to your requirements, you must provide sufficient proof that the personal information is inaccurate.