Terms and Condition / Disclaimer

The conditions of using this website

  • You must be at least 18 years old and mental well-being.
  • You have legal right to assume the legal obligation.
  • You will comply with our website condition of using.
  • You only can make the reservation for yourself or authorize other people on behalf of you to use our website legally.
  • You must inform the using condition which includes all rules and restriction to the people who are authorized to make the reservation for you.
  • All information you provide on our website must be authentic and complete.

Website Agreement

  • You must accept and cannot modify our website conditions and restriction when you using our website " Travelliker.com Ltd".
  • This Website and any content may not be modified, copied, transmitted, distributed, sold, displayed, licensed or reproduced in any way without express written permission, with the exception that one copy of the information contained within the Website may be made for personal, non-commercial use.
  • Travelliker.com Ltd reserves the right to change or update the Terms and Conditions relating to use of the Website from time to time without prior notice to you. The current operative version of the Terms and Conditions will be displayed on the Site from the date on which any changes come into effect. Continued use of the Site after any changes to the Terms and Conditions are implemented shall constitute your acceptance of such changes.

Disclaimer

  • All information, product, and service which provide/posted on our website may have mistaken and printing error, including but not limited to hotel rating, room types and hotel location. "Travelliker.com Ltd" will change the website information regularly. Please note that Travelliker.com Ltd may at any time change any aspect of the Website or its content, including the availability of any suppliers, features, information, databases or content. It is subject to change without prior notice.
  • Travelliker.com Ltd and its supplier will not undertake any responsibility in any directly, indirectly, especially punitive or following damage situation. Which including, but not limited to, the use or execution of the Company's website Damage, loss of information or interest, damage caused by the use of the Site or related services, failure to provide services or any other information, product, service or related image acquired within the Company's website, Or other damages arising from the use of the Site, whether by contract, infringing act, negligence, absolute liability or otherwise the possibility of having informed the Company or any supplier of damage.
  • If you have any dissatisfaction with the contents or terms and condition of our website, you can contact us to follow up or stop using our website.
  • Do not guarantee statement to our website hereby disclaims all warranties, express or implied, including. But not limited to, merchantability or fitness for a particular purpose related to the suitability of guarantee.

Declaration

  • Travelliker.com Ltd as a service provider to provides services to our customers. The service included hotels, airlines air-ticket, day tour and other relevant service. Therefore, customers must agree to waive and clear Travelliker.com Ltd of all liabilities and responsibilities, in whole or in part, directly or indirectly, from any result of such "Services" for any loss, damages, injury, accident, delay, scheduling changes or any other inconvenience, under all possible causes and reasons. "Travelliker.com Ltd" website information is provided by the suppliers, "Travelliker.com Ltd" do not guarantee the information's accuracy, timeliness, reliability or completeness of any data or information.
  • "Travelliker.com Ltd." as agency of airline, hotel, and other tourism organization. All customer purchase product in Travelliker.com Ltd, if there occur damage to property, accidental injury, natural disaster, machine malfunction, traffic congestion, misfire, striking, warfare, political disorder and government policy changed to lead to damage or produce extra cost that will not involve with Travelliker.com Ltd and other agents.

Ticket / Hotel / Tourism products

A. Information of transaction and confirmation transaction
  • E-ticket/Hotel Voucher/ will be emailed to register email address within 3 working days (Counted as Hong Kong Time, not included Saturday, Sunday and Public holiday; if you do not receive the E-ticket/Hotel Voucher/Other Product Confirmation, perhaps because of an incorrect e-mail address or your e-mail settings, you must notify us immediately.
  • Please check and confirm the customer's name is exactly the same as the name on the travel document. Otherwise, may delay your check-in procedure and pay to rebook fee and even cannot the departure/Check-in the hotel. Customer provides incorrect information to cause any loss and delay; Travelliker.com Ltd shall not be responsible.
  • All online transaction products are selected by the customer, and the transaction information is inputted by the customers, please check and confirm all information (such as personal information, product information – flight date and time/baggage allowance and terms etc.) is correct before clicking the button of "pay now". Once the transaction is completed, travel product cannot be changed, canceled, refunded or transferred.
  • All ticket sold on our website are promotion ticket, it has different restrictions and right. (such as not allow pre-reserved the seats / upselling the ticket / earn the miles / online check-in etc.)
  • E-ticket/Hotel Voucher will be emailed to register email address within 3 working days (Counted as Hong Kong Time, not included Saturday, Sunday and Public holiday; if you do not receive the E-ticket/Hotel Voucher, perhaps because of an incorrect e-mail address or your e-mail settings, you must notify us immediately.
  • If you change your e-mail address or contact number, please inform us.
  • We reserve the right to cancel orders that are suspected of fraud, abuse our Terms of Service, or for any other reason at our discretion.
B. Transaction amount
  • Price quoted is in Hong Kong Dollar. If the customer pays by credit card the final cost will depend on issuing bank exchange rate/charge and the bank handling charge.
  • If your bank statement includes exchange and handling charge (May calculate foreign currency), will according to the issuing bank to manage.
  • All these extra costs which caused by the cost of exchange rate changes and the issuing bank fees will not involve with Travelliker.com Ltd.com.
  • Price quoted does not include travel documents fee, national immigration and transit visa, where applicable.
  • All special discounts cannot be used in conjunction with any other promotions.
  • Price does not include charges as the result of private transport delays, strikes, typhoon or any unexpected situations, which are beyond our control.
  • Price quoted does not include travel insurance (If customer does not additional purchase).
B1. Transaction amount of Air Ticket
  • Taxes and surcharges are generally included in the price. There may be exceptions where tax must be paid locally upon check-in. Please note that the airport tax in some countries will need to be paid locally upon check-in (Such as Philippines)
  • Price quoted does not include excess baggage charges (If customer does not additional purchase).
B2. Transaction amount of Hotel
  • Price quoted is in local currency if the customers select paying the price on hotel check-in counter.
  • The price is includes the accommodation fee which is valid in the date shown on hotel voucher.
  • Price not included the hotel deposit, hotel may request customer pay it when you process the check in.
  • Price not included extra Energy surcharge, hot spring tax, and urban construction fee. Please note that, some countries of hotel will directly ask for customer to pay when customer do the check in.
  • The fee does not include incidental charges. Before leaving the hotel, customer must pay all incidental charges directly to the hotel, such as sightseeing fees, tour guide fees, pay television programme service, removal fees, room service, mini-bars, gratuities, extra cleaning services, and telephone charges etc. (Unless otherwise specified)
C. Promotion code
  • Promotion code only can use to our website (Travelliker.com.hk) online reservation; customer need to use the promotion code during the booking process, promotion code is not applicable for any completed booking.
  • Promotion Code cannot be used in combination with other promotions.
  • Promotion Code does not apply to taxes, administration fees, and penalties for cancellation, amendment or other fees.
  • Travelliker.com Ltd reserves the right to amend these Terms and Conditions of promotion code and to terminate the promotion without prior notice.
  • Promotion Code not allows redeem to cash, and cannot be transferred or sold.
  • Improper use of the Promotion Code by you is prohibited and could be construed as fraud. We reserve the right to change or withdraw this offer at any time. And we reserve the right to cancel any bookings made where the Promotion Code has been used to make any speculative, false or fraudulent bookings or any bookings in anticipation of demand or wrong usage the Promotion code.
D. Travel documents and Visa
  • If travel involves any international destination, all customers are required to ensure their have the relevant visa or transit visa and travel documents for at least 6 months validity (Counted by the returning date), and fulfill consulate's requirement.
  • Travelers must hold a validity entry visa; Travelliker.com ltd will not take any responsibility on problems that held by any personal documents.
  • Travel documents must have at least "two blink pages" for local immigration office for taking entrance stamps and sticking entrance visa labels.
  • The customers must apply for relevant entry visa by you. The approval of entry visa is solely determined by the consulates of all countries. We are not responsible for any problem in relation to or arising out of your entry visa.
  • If the relevant authority refuses the customer to enter the country, we are not responsible for any expenses including but not limited to accommodation, food, and transportation incurred by the customer. We do not assume any responsibility for any loss, Travelliker.com Ltd does not pay any compensation or damages to the customer.
E. General condition
  • In the case of unexpected incidents such as typhoons, rainstorms, natural disasters, political unrest or epidemic, the customer should pay attention to news broadcasts or contact the airline/hotel to confirm whether there is any change or cancellation of the airline flight/hotel. As hotel/flight operating normally please follow normal check-in procedure. Travelliker.com Ltd shall not be responsible for any additional costs such as hotel accommodation, transportation fees, long distance telephone charges, as a result of the incidents mentioned above.
  • Any loss caused by hotel/airline directly or indirectly, Travelliker.com Ltd. wills irresponsibility.
  • Product or service terms and conditions are subject to hotel/ airline latest announcement.
  • Travelliker.com Ltd reserves the right to amend the pricing or discontinue the reservation of pricing problem. In this situation, Travelliker.com Ltd will reserve or discontinue customer's booking and without handling charge.
  • Prices quoted on the website are provided from difference supplier, it may not be updated daily. The customer may verify actual prices during the booking process.
  • In any special circumstances, such as the visa delay, hotel overbooked, change the hotel room type or change the flight schedule etc. Travelliker.com Ltd or its business partner does not bear any responsibility for such changes. Travelliker.com Ltd will make every effort to deal with any situation, however, Travelliker.com Ltd or its delegate agency will not be responsible for any cost arises from such circumstances or change hotel.
  • The group ticket's confirmation letter or electronic ticket will send to registered email before departure 1-2 working days. (Counted as Hong Kong Time, not included Saturday, Sunday and Public holiday) The group ticket customer may require to gather at the airport and provide the travel documents to staff (other travel agency staff) for group check-in process.
  • In view of foreign currency fluctuations, increasing fuel surcharges, Travelliker.com Ltd reserves the right to adjust the cost and charge the passengers before departure. If there is an increase in fuel surcharge between after booking confirmed and before issue the ticket, the passenger will be responsible for the additional charge.
E1. Air Ticket Condition
  • Once the transaction is completed, the ticket cannot be changed, cancelled, refunded or transferred. Customers must examine the ticket's term and condition when they make reservation in Travelliker.com Ltd.com.
  • All accompanied customers must travel on the same flights and check-in together in the whole journey.
  • In most cases, accumulated Mileage award scheme is not applicable to discounted air-ticket / package. All Mileage Award scheme redemption must be approved and confirmed by the airline.
  • If the customer chooses to forfeit the scheduled flight on his/ her own during the journey, the unused portion is not refundable and customer can do so at his/her own risk. Travelliker.com Ltd is clear of any liability.
  • According to airline policy, flight segment should be used in predetermined sequence; otherwise, the air-ticket will become invalid. If the customer has the personal reason to reserve the rest of itinerary (such as domestic flight and return flight), airlines reserve the right to charge the extra fee or request customers to purchase another ticket.
  • Those who fail to check-in on schedule, Travelliker.com Ltd shall not accept any refund request.
  • Airline regulations disallow female customer, who will be 28 weeks into her pregnancy or more on the date of travel. If you have any question, please check with the concerned airline and consult your doctor.
  • Under 2 years old for the duration of the journey need to purchase the Infant Ticket (No Seat), Infants must be at least 6 weeks old to travel by air and must either sit on an adult's lap or in the baby cot. Please contact the airline for details.
  • Children aged 2 years above, and less than 12 years old during of the journey, must purchase the Child Ticket.
  • For seat assignment request (especially in economy class), Travelliker.com Ltd has no authority request and cannot make the guarantee, even for the in-advance request with the airline directly.
  • Travelliker.com Ltd will assist the customer request the special meals, wheelchair, baby cot etc. But is it subject to the airline for final approval.
E2. Hotel Condition
  • All the hotel reservation on our website will not accept change and cancel. (expect the hotel condition special Listed) Customer must check the terms and condition during the booking process.
  • If customers request change the booking for any reason (Late check in or early check out) or cancel the booking, customer will not receive the refund; all paid amount will not refund to customer or not allow transfer.
  • If you are unable according to the Hotel Voucher to check-in your hotel for the first night or reduce the total night(s) of your accommodation by yourself, hotel reserved the right to cancel your booking and not refund any amount to customer, hotel also reserved right to ask for customer pay the extra handling fee or request customer to re-order the booking, Travelliker.Ltd will not be responsible for this.
  • If the number of the customer not same with the our booking's number of customer, hotel reserved the right to cancel your booking and not refund any amount to customer, hotel also reserved the right to ask for customer pay the extra handling fee or request customer to re-order the booking, Travelliker.Ltd will not be responsible for this.
  • If the customer does not confirm your request for any change of your hotel booking with us, the reservations may be cancelled. We shall process your refund application in accordance with the terms set forth for cancellation.
  • The check in time and check out time subject to hotel announcement, if customers early check in or late check-out, hotel reserved the right to ask the customer for the extra fee.
  • Hotel reservations are generally reserved until 6:00 pm (local time) on the day of check-in. behind time are not reserved.
  • If the number of customer are more that our booking's number of customer, and the customer required add the extra customer, additional fees will be charged according to its regulations or additional customer will be refused to check-in, if you give up your hotel, the hotel amount paid will not be refunded.
  • Please specify any special requirements when ordering (for example: late check-in, room not accepting ground floor, etc.) Please note that the hotel will try to cater to customers' requests, but all special requests can only be made according to room availability at the time of check-in. If the hotel fails to meet the special requirements of the customers, customers are not allowed to request a refund or compensation.
  • Customers must show a photo Travel document/ID card when process the check-in, and provide a credit card or cash to paying the hotel deposit.
  • If customers are dissatisfied with the type of room or service provided by the hotel, Customers need to report the situation to the hotel on their own immediate or recover directly from the hotel, we do not assume any responsibility for this.
  • The total cost will be charged to your credit card at the time of purchase. After receiving the full payment, the hotel can guarantee the price and reserve the room for you.
  • Some hotels require us submit the customer's name 7 days before the check-in date. In this case, your hotel rooms are already booked. However, the name of the customer has not been recorded in the hotel's file.
  • The hotel requires that customers must be at least 18 years old to check-in. except in some countries (such as Korea), for more details, please check with the airline directly.
  • If customers are under 18, they have not been with their parents, the reservation needs to be verified by the hotel, if the hotel not accepted the reservation, we reserve the right to cancel the booking.
  • Hotel will not accept booking for the any special purpose. (For example: wedding or recruitment)
  • Travelliker.Ltd received the right to cancel all the booking using a fake name.
  • The room rates listed on the company's website is only for those outside the country where the hotel is located. The room price does not apply to the country where the hotel is located or any local ID or Travel documents check-in person. (The price of a room reserved for a hotel within the Hong Kong SAR of the People's Republic of China/Hong Kong, for example, as set out on the company's website does not apply to any person registered as a Hong Kong identity card or a HKSAR passport). If you have any questions, please contact us first.
  • Customers must obey all rules set by the hotel, Including but not limited to unauthorized alteration or damage to any facilities of the hotel, The hotel has the right to take all legal actions to recover from the hotel customers all losses caused by the hotel customers' violation of any hotel rules.
  • If a hotel customer smokes in a non-smoking area of the hotel, the hotel reserves the right to deduct the relevant amount from the hotel customer's deposit as a fine or to have the right to collect the relevant penalty from the customer.
  • If a hotel customer smokes in a non-smoking area of the hotel and violates the local government's tobacco control laws, hotel customers may be prosecuted by relevant authorities. Therefore, the company advises customers to check with the hotel and the local government about smoking control measures and laws before checking into the hotel.
  • Some countries do not have relevant auditing agencies or official systems to identify or classify hotel stars level. There may also be no clear system or provision to provide reference standards or comparisons of hotel stars. Therefore, hotel star ratings may vary from country to country. The regulations are slightly different.
  • If you change your name with the hotel or a third party by yourself, the hotel or a third party has the right to cancel the hotel reservation and re-book the room without reimbursing any fees paid, all insurance, liability; the behavioral consequences are the responsibility of the customers.
  • The extension does not guarantee the existence of the room, which is subject to the final confirmation of the hotel.
  • The price of the extended stay may change. The specific price of the reservation shall prevail.

F. Air Ticket Details

F1. Flight information display and Flight change/cancellation
  • In addition, some airlines reserve the right to make changes or cancellation of confirmed booking. Travelliker.com Ltd as an Agent is not responsible for such changes or cancellations.
  • The special ticket may not take the most direct route. Some itineraries require a change of aircraft en-route. A flight that is described as direct is one where there is no need to change aircraft during the journey. However, stops may be made en-route for re-fueling or to let customers on and/or off. Details of any stops will be given during your booking process and are clearly identified both on the Website and on your itinerary which will be sent to you when you confirm your booking.
  • Local departure time shown is on a 24 hour time system. The actual flying time, aircraft type, weather conditions (not including on the ground parking, stop-over time or transfer time) will also be shown. The guidelines are for reference and subject to alteration and confirmation.
  • All flight schedules will be subject to the final decision of the Civil Aviation Department.
F2. Position confirmation and boarding procedure
  • Travelers must show their valid travel documents/visa and Hong Kong identity card, and reported to the specified airline counter for at least 3 hours before departure, airline counters usually closed around 60 minutes before departure (Exact time please refer to different airlines). - Please print out and bring along with the electronic ticket and also bring along with the valid travel documents/VISA to the airport for check in. - Please note that some of the airlines are required travelers to re-confirm their returning flight/next flight 72 hours before departure, if travelers fail to do so, the arranged itinerary might be cancelled by airlines. - After check in, travelers are required to proceed to the specified boarding gate on time; Airline and Travelliker.com Ltd will not take any responsibility and arrangement on any late shows travelers.
F3. Ticket amendment (If air ticket term and condition allows/Airline accepted any time change/flight change, reissue electronic ticket or amendment on customer name and gender.)
  • If the airline approval name change, the customer required pay the extra cost and complete the change before specified date and time, otherwise the seats of whole booking may cancel by the airline. Travelliker.com Ltd will not take responsibilities of any extra costs (E.g. reissue fee, fare difference etc.) for seat cancel.
  • All any changes arrangements must send the email to us at least 3 working days before original departure date (Counted as Hong Kong Time, not included Saturday, Sunday and Public holiday).
  • All tickets must be completed the change (revalidated/reissued) before the original flight date/time at least 3 working days. Otherwise, the traveler might have to pay the airline's extra No-Show Fee.
  • During non-office hour and public holidays, travelers are suggested to contact specified Airline directly for urgent assistant.
  • For any changes, travelers are required to pay the Airline changing fee, Airline agency (Third Party) handling fee and Travelliker.com ltd administrative fee(Details refer to our Service Fee).
  • According to any force majeure issue (E.g. cancellation based on weather, repairing or air traffic control etc.), Travelliker.com Ltd will not take responsibilities of any extra costs.
F4. Air Ticket Refund (If the air ticket term and condition allows/airline accept refund)
  • All refund arrangements must send the email to us at least 3 working days before original departure date (Counted as Hong Kong Time, not included Saturday, Sunday and Public holiday).
  • If the traveler is confirmed unable to travel, the traveler is required to cancel seats at least 3 working days before original departure, otherwise, the traveler might have to pay the airline's extra No-Show Fee.
  • Please inform us by email that you agree to cancel the seats of Booking number SR000XXXXXXX under the uncertain the ticket term and conditions, where applicable.
  • During non-office hour and public holidays, travelers are suggested to contact specified Airline directly for canceling the seats/urgent assistant.
  • Refund cannot be fully refunded; the refund amount will be deducted by Airline's cancellation penalty, Airline agency (Third Party) handling fee, Travelliker.com ltd administrative fee and credit card handling charges. (Details please refer to the Service Fee of Air Ticket)
  • All of the cancellation, the airline and the airline agency (Third Party) may charge relevant charges; in this case, the customer will have to take the responsibility on the mentioned charges (If applicable).
  • All refund amounts are counted as Hong Kong Dollars. If willing to change to foreign currency, customers are required to take the responsibility for the bank charges, exchange rates or other extra fees.
  • When applying for a refund, if the refund amount is less than the cancellation penalty, the remaining fuel surcharges (YR/YQ) and the taxes will be used as counteracting the difference.
  • All cancellation fees are subject to the exact cancellation date.
  • Starting from the refund application date, due to the balance account with IATA BSP, the refund procedure will take around 4 to 6 months, details subject to the exact refund date. After Travelliker.com Ltd. received the refund amount, the refund amount will return to the customer as soon as possible.
  • Refund must be applied within one year from booking date.
  • According to any force majeure issue (E.g. cancellation based on weather, repairing or air traffic control etc.), Travelliker.com Ltd will not take responsibilities of any extra charges and extra time on ticket refund.
  • Regarding the handling of refunds, some airlines or ticket suppliers may only use "Travel vouchers" instead of refunds. The actual method can only be determined after the airline or ticketing agency completes the refund. If there are other incidental terms and restrictions, the final notice of the airline or ticketing agency shall be used for confirmation, and Travelliker.com shall not be responsible.
F5. Service fee of Air Ticket
  • If the air ticket term and condition allows/airline accept change (flight change/time change/date change, reissue electronic ticket or amendment on customer name and gender.), upon airline and airline agency (Third party) charges, we will also charge an administrative fee HKD400 for each ticket/transaction.
  • If the air ticket term and condition allows/airline accept refund, upon airline and airline agency (Third party) charges, we will also charge an administrative fee HKD400 for each ticket/transaction & deduct credit card handling charges (Not more than 5%).
  • Other services (E.g. pre-pay extra luggage fee/online check-in/upgrade booking class {E.g. Economy to Business}/mailing official receipt & electronic ticket/Refund the extra amount), Travelliker.com ltd will charge an administrative fee HKD400 for each ticket/transaction (If applicable).
F6. Flight Delay Compensation
  • Compensation
    • For the flight delay compensation purchased before 15/10/2019:
      • We will compensate each customer HK$500 if the flight on which the customer has booked is:
        1) Delayed by three (3) hours or more; or
        2) Cancelled by the airline without a replacement flight or the replacement flight arranged by the airline is delayed by three (3) hours or more than the originally booked flight (compensation is on per person per flight basis).
    • For the flight delay compensation purchased on/after 15/10/2019:
      • We will compensate each customer:
        1) HK$500 if the flight on which the customer has booked is delayed by three (3) hours or more; or
        2) HK$250 if the flight on which the customer has booked is cancelled or if the customer is being rearranged on another flight for reasons outside his/her control.
    • A delay of three (3) hours or more is defined as the flight is delayed by three (3) hours or more than the scheduled departure or arrival time.
    • Compensation is on per person per flight basis.
    • We will rely on information provided by airlines and 3rd party flight data vendor to verify flight departure and arrival times. Flight departure time refers to gate departure time and flight arrival time refers to landing time. We will contact customer via email provided at the time of booking regarding compensation payment arrangement within two (2) business days of scheduled departure time if the flight meets the compensation criteria above.
    • Once customer receives the email about compensation payment arrangement, customer must provide his/her local Hong Kong personal bank account information within thirty (30) days for processing compensation.
    • We will process the payment within ten (10) working days upon confirmation of receipt of customer's local Hong Kong personal bank account information. Additional processing time may be needed due to circumstances such as invalid bank account information.
  • Purchase
    • Customer can only purchase Flight Delay Compensation for flights scheduled to depart from and/or arrive at Hong Kong.
    • Customer can only purchase Flight Delay Compensation at the same time as he/she purchases the corresponding flight tickets on TravelLiker.
    • Each person can only purchase one Flight Delay Compensation per flight.
    • Flight Delay Compensation can be purchased for flights departing in the next six (6) to one hundred and eighty (180) days. (For example, if customer purchase ticket on August 8, 2018, customer can purchase Flight Delay Compensation for flight only if it departs between August 14, 2018 and February 4, 2019.)
  • Cancellation
    • Customer cannot cancel Flight Delay Compensation once purchased unless he/she cancels the corresponding flight booking. If customer cancels the corresponding flight booking, Flight Delay Compensation will also be cancelled accordingly and will not be refunded.
  • Special Circumstances
    • Flight Delay Compensation is not applicable to cancellation or delay caused by operational reason, bankruptcy or wind-up of the airline.
  • Service
    • "Flight Delay Compensation" is provided by TravelLiker.com Ltd.'s cooperative partner (Sugar AI Limited).
    • TravelLiker.com Ltd.'s cooperative partner reserves the right of final decisions in case of disputes.
    • In case of discrepancy between the English & Chinese versions in "F6. Flight Delay Compensation", the English version shall prevail.
G. Service fee of Hotel
  • If the customer chooses to order the room transaction as a non-free cancellation room type, under the hotel terms and conditions, in addition to the fee charged by the hotel, agency (Third party) charges, we will also charge an administrative fee HKD400 for each hotel room/transaction. All change/refund arrangements must send the email to us at least 3 working days before original check-in date (Counted as Hong Kong Time, not included Saturday, Sunday and Public holiday).
    a. Change transaction terms, hotel check-in date or room type
    b. Apply for reconfirmation of hotel room type change
    c. hotel refunds
    d. Change customer name under the booking record

Renting RIMOWA Luggage / GoPro

Refund deposit amount
  • Please be noted that before refunding deposit amount, Travelliker.com Ltd.'s cooperative partner must have to check and ensure the product is/are in good condition. If the product contains the structured or non-replaceable issue, all deposit amounts will be deducted based on the damage of the product or cannot be refunded. On the time applying refund, the shipping fee and administrative fee cannot be refunded.
Cancellation
  • If less than 7 days before departure apply refund, 80% of the rent amount will be deducted. All deposit can be fully refunded.

Remark: RIMOWA Luggage / GoPro products are provided by Travelliker.com Ltd.'s cooperative partner, should any dispute arise, the decision of Travelliker.com Ltd.'s cooperative partner, shall be final.

TravelLiker會員積分

TravelLiker.com Limited 保留向本公司客戶提供獎賞及優惠之獨有酌情權,獎賞及優惠僅適用於已註冊成為 TravelLiker.com Limited會員之個人。

註冊成為TravelLiker.com Limited會員後,會員可透過TravelLiker.com網站預訂及完成合符條件的行程,賺取積分及將積分兌換成指定旅遊獎賞,受限於條款及細則和合符條件的旅遊產品的實際情況。而每位會員只可以持有一個TravelLiker.com Limited帳戶。

本條款及細則中之「您」是指本計劃下合符賺取及兌換積分的任何會員。一旦註冊成為會員並賺取或兌換積分,即表示您同意此等條款及細則。如您不同意此等條款及細則,請停止使用積分並立即通知我們,我們將停止累積或獎勵積分至您的帳戶。

  • 如何賺取TravelLiker會員積分
    • 以下方法可獲得積分:
      • 使用TravelLiker.com 預訂機票
      • 使用TravelLiker.com 預訂酒店
    • 以下方法不可獲得積分:
      • 非網上預訂、在合作夥伴平台直接預訂、訂單中產品已提供優惠,以及任何TravelLiker.com認為不符合賺取積分資格的訂單。
    • 賺取積分的條件:
      • 必須完成行程才合符獲得會員積分的條件。符合條件的行程指使用您的會員帳號預訂及必須完成入住您所預訂的酒店或乘搭您所預訂的航班。如取消訂單,所累積的積分將被扣除。
      • 符合條件的酒店及機票訂單,所獲取的積分會根據最終付款金額(使用扣減折扣、優惠代碼及積分後的訂單金額)來計算,使用積分及優惠券支付的金額將不計算於最終訂單總額,亦無法賺取積分。
  • 會員積分的計算方式
    • 符合條件的機票訂單,消費每滿 HK$30.00,可賺取1積分
    • 符合條件的酒店訂單,消費每滿 HK$10.00,可賺取1積分
  • 積分不得轉讓、出售他人以及兌換為現金。
  • 中止會員:
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  • 如想中止會員身份或帳戶,需向TravelLiker.com發出書面通知。TravelLiker.com一旦收取通知,會員帳戶內的相關利益、禮遇、獎賞或積分將被作廢。
  • 會員可以進入「可用積分」查看積分交易記錄。
  • 一般條款
    • TravelLiker.com保留隋時修訂任何條款及細則之獨有酌情權,即使修訂後可能影響您使用積分或已賺取的積分獎賞 。如您繼續使用積分或參與會員計劃,即表示您同意此等條款及細則的修訂。您有責任了解TravelLiker.com對此等條款及細則所作出的任何修訂。
    • 如任何會員以違反條款及細則的方式獲取獎賞(包括但不限於虛假交易、欺詐、惡意退款或銷售、轉讓、交換積分;提交錯誤資料、盜取帳號、違反法律或其他由TravelLiker.com認定的不當行為),TravelLiker.com有權在法律容許的範圍內,即時註銷該會員帳戶,或已獲取的積分或優惠,及將向違規會員保留追究法律責任的權利。
    • 會員有責任了解本條款及細則,以及其他由TravelLiker.com發佈與此會員積分計劃的資訊,以充分了解您的權利與義務。如您對此條款及細則、帳戶或積分優惠有任何問題,可電郵至cs@travelliker.com.hk,我們將在兩週內回覆。
    • TravelLiker.com保留以上條款及細則的最終闡釋權。

Remark: In case of inconsistency between the English and Chinese versions of these Terms, the Chinese version shall prevail. Should any dispute arise, the decision of Travelliker.com Ltd shall be final.